:root{--blue:#0B4F9C;--blue-2:#EEF4FB;--blue-3:#d7e3f2;--ink:#1b2430;--muted:#5d6b7a;--red:#C62828;--green:#2E7D32;--amber:#EF6C00}
*{box-sizing:border-box}
body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:#f6f9fd;color:var(--ink)}
.topbar{display:flex;align-items:center;gap:16px;background:#fff;border-bottom:3px solid var(--blue);padding:8px 16px;flex-wrap:wrap}
.logo{height:40px}.brand{font-weight:700;color:var(--blue)}
nav{display:flex;flex-wrap:wrap;gap:4px}
nav a{color:var(--blue);text-decoration:none;padding:6px 10px;border-radius:6px;font-size:14px}
nav a.active,nav a:hover{background:var(--blue);color:#fff}
.who{margin-left:auto;font-size:13px;color:var(--muted)}
main{max-width:1320px;margin:0 auto;padding:16px}
.card{border:1px solid var(--blue-3);border-radius:8px;padding:16px;margin-bottom:16px;background:#fff}
h1,h2,h3{color:var(--blue);margin-top:0}h2{font-size:17px}h3{font-size:15px}
.btn{background:var(--blue);color:#fff;border:0;border-radius:6px;padding:8px 14px;cursor:pointer;text-decoration:none;font-size:14px}
.btn:disabled{opacity:.5;cursor:default}
.btn-light{background:#fff;color:var(--blue);border:1px solid var(--blue);border-radius:6px;padding:6px 12px;cursor:pointer;text-decoration:none;font-size:13px}
.btn-danger{background:#fff;color:var(--red);border:1px solid var(--red);border-radius:6px;padding:4px 10px;cursor:pointer;font-size:12px}
.btn-sm{padding:4px 8px;font-size:12px}
.filters{display:flex;flex-wrap:wrap;gap:12px;align-items:end}
.filters label,.form label{display:flex;flex-direction:column;font-size:12px;color:var(--muted);gap:3px}
.form{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:12px;align-items:end}
input,select,textarea{padding:7px;border:1px solid #c5d3e4;border-radius:5px;font-size:14px;background:#fff}
.tiles{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:12px;margin-bottom:16px}
.tile{background:#fff;border:1px solid var(--blue-3);border-left:4px solid var(--blue);border-radius:6px;padding:12px}
.tile .v{font-size:24px;font-weight:700;color:var(--blue)}.tile .l{font-size:12px;color:var(--muted)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media(max-width:900px){.grid2{grid-template-columns:1fr}}
.tablewrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:13px}
th{background:var(--blue);color:#fff;text-align:left;padding:7px;white-space:nowrap}
td{padding:6px 7px;border-bottom:1px solid #e6edf6;vertical-align:top}
tr:nth-child(even) td{background:#f7faff}
tr.clickable{cursor:pointer}tr.clickable:hover td{background:var(--blue-2)}
.muted{color:var(--muted);font-size:12px}.error{color:var(--red)}.ok{color:var(--green)}
.login{max-width:420px;margin:60px auto}
.login .form{grid-template-columns:1fr}
.pill{display:inline-block;padding:2px 8px;border-radius:10px;background:var(--blue-2);color:var(--blue);font-size:11px;white-space:nowrap}
.pill.HIGH,.pill.OFFLINE,.pill.FAILED{background:#fdecea;color:var(--red)}
.pill.MEDIUM,.pill.BREAK,.pill.PENDING_UPLOAD{background:#fff3e0;color:var(--amber)}
.pill.ON_CALL,.pill.CONNECTED,.pill.ARCHIVED{background:#e8f5e9;color:var(--green)}
.pill.IDLE,.pill.IN_DISPOSITION,.pill.UPLOADED{background:var(--blue-2);color:var(--blue)}
.steps{display:flex;gap:8px;margin-bottom:12px}.steps span{padding:4px 10px;border-radius:12px;background:var(--blue-2);font-size:12px;color:var(--muted)}
.steps span.on{background:var(--blue);color:#fff}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
pre{white-space:pre-wrap;font-size:13px;background:#f7faff;padding:8px;border-radius:6px}
audio{width:100%;max-width:520px}
.pager{display:flex;gap:8px;align-items:center;margin-top:8px}
.hidden{display:none!important}